Terms and Conditions

Crossing Into 2027 Virtual Marathon is organised by the Virtual Run People and it is open to participants with a valid mailing address in Malaysia and Singapore. For participants outside these regions, please contact us by email - Crossing2027@virtualrunpeople.com or WhatsApp us at +6016-380 7200.

1) The event is open to all individuals regardless of nationality. Participants under 18 years old must obtain parental or guardian consent before registering.

2) Participants may complete their run anytime from their registration date until 25 January 2027. The distance can be split into multiple sessions.

3) Run results may also be used for other Virtual Run People events, provided they fall within the same running period.

4) For other participants (mailing address not in Malaysia or Singapore), additional shipping costs and customs fees (if any) will be borne by the participant. The organiser shall not be responsible for any customs delays or taxes incurred.

5) Entries are non-transferable.

6) All T-shirts measurement is subject to a 1-2 cm variance.

7) Finisher T-shirt sizes are strictly based on the size selected during registration. Size changes will not be accepted after submission.

8) All merchandises’ colour, design and material may be different from illustrations and are subject to change without notice.

9) Results must be submitted by 25 January 2027. Failure to submit by this date will result in disqualification and forfeiture of all entitlements (no medal and T-shirt will be delivered).

10) Registration fees are non-refundable, regardless of participation status.

11) The organiser reserves the right to postpone, cancel, or modify the event details (including entitlements, dates, etc) in the event of unforeseen circumstances such as logistics issues, courier delays, or natural disasters.

12) By registering, you agreed to be added to the Virtual Run People mailing list to receive future updates on events and promotions. You may unsubscribe from the Virtual Run People mailing list at any time by emailing us at VirtualRunPeople@gmail.com

13) Participants must ensure they are medically fit to join the event. Virtual Run People shall not be held liable for any injuries, loss, or accidents arising from participation.

14) All payments are processed in Ringgit Malaysia (RM) and are subject to current currency exchange rates.

15) Participants must provide accurate and complete personal information. Virtual Run People may contact participants via email, WhatsApp, or SMS. Notices sent to the registered contact information shall be deemed received.

16) Returned parcels due to incorrect/incomplete addresses or unsuccessful deliveries may be resent upon request, but re-shipping charges will apply.

17) Address changes after registration will incur additional fees.

18) The Virtual Run People reserves the right to use any photographs, videos, or other media materials from the event (including participants’ images) for legitimate promotional purposes.

19) All event intellectual property — including the event name, logo, and materials — belongs to Virtual Run People. Unauthorised use is prohibited.

20) Replacement of damaged or defective medals/T-shirts will be handled case-by-case within 7 days of receipt, subject to stock availability.

21) The Virtual Run People reserves the rights to amend the Terms & Conditions at any time at its sole discretion without prior notice.

How To Submit My Run Results?

1. Download a Running or Fitness App – Examples include Strava, Nike Run Club, Runkeeper, Apple Health, Samsung Health and Google Fit.
2. Track Your Run, Walk or Steps – Use your chosen app to record your distance or steps. You can run/walk outdoors, use a treadmill, or accumulate steps indoors at home or in the office.
3. Take Screenshots – Screenshot your completed distance or step count after each session. 
4. Accumulate Your Results – Keep all screenshots until you have completed your registered distance (e.g. 42km).
5. Submit Your Results – Email ALL screenshots in ONE EMAIL to Crossing2027@virtualrunpeople.com before 25 January 2027, together with the following details:

1. Your Name:
2. Your Email Address:
3. Your Mobile Number:
4. Name of Virtual Marathon: Crossing Into 2027 Virtual Marathon
5. Registered Distance (km):
6. Registered Through Which Website:

Frequently Asked Questions (FAQ)

Q: What do I receive after completing the virtual run?

A:  Upon successful submission of your results, you will receive

1. Crossing Into 2027 Virtual Marathon Finisher Metal Medal
2. Crossing Into 2027 Virtual Marathon Dry-fit Finisher T-shirt (Distance Printed) (Option to upgrade from short sleeve to long sleeve T-Shirt for all categories - add RM10)
3. Crossing Into 2027 Virtual Marathon E-Certificate (emailed to you within 7 working days)

Q: When and where do I run? 

A: You may run anytime and anywhere from now until 25 January 2027. Simply record your run results and email them to Crossing2027@virtualrunpeople.com before the submission deadline (25 January 2027)

Q: When will I receive my finisher items? 

A: All entitlements will be shipped in batches beginning 15 February 2027

Q: Can I separate the run distance (5km, 21km & 42km) into a few sessions? 

A: Yes, Accumulated runs/walks are accepted. You may complete your total distance in multiple sessions using: 

1. Running/Fitness apps for outdoor runs (track by km) 

2. Running indoor with treadmill (track by km) 

3. Steps counters (1km = 1,300 steps) 

The Virtual Run is flexible in that the walks/runs/steps CAN BE ACCUMULATED to achieve your registered distance. 

Q: Can I use the same run results for different virtual runs organised by Virtual Run People?

A: Yes, you may reuse your run results for other Virtual Run People events, as long as the dates fall within the respective running periods.

Q: When will I receive my electronic-certificate?

A: Your e-certificate will be emailed to you within 7 working days after we receive and verify your submitted results.

Q: How can I contact the organiser (Virtual Run People)?

A: Email Crossing2027@virtualrunpeople.com or WhatsApp us at +6016-380 7200